Global tax-free shopping, as easy as local delivery

Onlinetaxfree.com transforms international e-commerce by automating tax-free sales and customs processing, so global shipping becomes just as easy as sending a package next door. And as a bonus Marketplaces are compliant even when third parties are selling through their platform.

Our full-service solution helps online retailers and marketplaces sell to customers outside the EU, while staying fully compliant with EU export regulations. The core of our platform is our automated customs engine which ensures that every shipment, including returns, moves smoothly across borders.

Unlike traditional tax-free providers, we work on behalf of the retailer, offering:

  • Fully automated tax-free process
  • Landed cost transparency in 40+ countries (DDP)
  • Seamless UPS integration for shipping and returns
  • Smart customs automation (HS codes, origin, documents)
  • Confirmation of exit proof per shipment
  • A direct commission up to 7% on VAT for retailers

The Problem


Why most retailers and marketplaces avoid shipping outside the EU

1

Cross-border shipping is unnecessarily complex.
E-commerce orders outside the EU involve export/import documentation, VAT adjustments and coordination with multiple authorities.

Often this is done manually and is highly prone to errors.

2

Manual paperwork slows down operations. Retailers and fulfilment partners are forced to collect
detailed product and order data, match HS codes, assign countries of origin and generate export
documents.

It’s a time-consuming and risky process that does not scale.

3

Returns are costly and unpredictable. When goods are returned from non-EU countries, import VAT
and duties are often charged again.

These unexpected costs directly impact your margin and make
returns financially painful.

4

The result is missed opportunities and lower profits.

Due to the complexity, uncertainty and risk, many retailers avoid selling internationally altogether or accept reduced margins and poor customer satisfaction or experience.

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Seamless Global Sales

Automating international e-commerce from checkout to customs

Onlinetaxfree.com was built to solve one of the biggest barriers in e-commerce: how to sell tax-free to customers outside the EU without added complexity or risk of losing your orders.

Over the past 3.5 years, our team of retailers, customs specialists and developers has created a fully
automated solution that supports tax-free sales by verifying exports, generating all required customs documentation and simplifying returns while keeping you 100% compliant.

Through our exclusive partnership with UPS every shipment is tracked, validated and handled with full customs data both outbound and for returns. After successful export we reclaim the VAT and refund it to the consumer including a 7% kickback to the retailer.

Trusted by a growing network of international brands, Onlinetaxfree.com gives you the tools to scale globally without the friction.

OnlineTaxfree Solutions

Onlinetaxfree.com has fully automated the export and customs process for B2C and B2B e-commerce by integrating compliance, generating customs documentation and tax-free handling into one seamless digital flow.

Let’s connect!

Email us at info@onlinetaxfree.com to find out how we can help.